Privacy Policy

Last updated: May 2026

Chahal Organics Pvt. Ltd. operating as Chahal Agri Farms ('we', 'us', 'our') operates chahalagrifarms.com. This page explains how we collect, use, and protect your personal information when you shop with us.

Information We Collect

• Name, email address, phone number, and delivery address when you place an order
• Payment information — processed securely by Razorpay. We do not store your card or UPI details.
• Browsing behaviour on our website via cookies and analytics tools

How We Use Your Information

• To process and deliver your orders
• To send order confirmations and tracking updates via email or WhatsApp
• To respond to customer service enquiries
• To send promotional communications — only if you have opted in

Sharing Your Information

We share your delivery address and contact details with our courier partners solely for the purpose of delivering your order. We do not sell, rent, or share your personal data with any third party for marketing purposes.

Data Security

We use industry-standard measures to protect your personal information. All payment transactions are encrypted and processed through Razorpay's secure payment infrastructure.

Cookies

Our website uses cookies to improve your browsing experience and to analyse site traffic. You can disable cookies in your browser settings at any time, though this may affect some website functionality.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at chahalagrifarms@gmail.com. We will respond within 7 business days.

Contact

For privacy-related questions or concerns:
Email: chahalagrifarms@gmail.com
Address: Chahal Organics Pvt. Ltd., House No. 10, Village Singhpur Sani, Sambhal, Moradabad — 244302, Uttar Pradesh